User Guide

Icons

• Thunderstorm

  Risk of cloud-to-ground lightning and/or hail.

• Any Hail

  0.25″ (pea-size) in diameter (⌀) or larger.

• Severe hail

  0.75″ ⌀ or larger. Property damage starts here.

• Significantly (sig.) severe hail

  2″ ⌀ or larger. Serious damage to vehicles and roofs.

What the Percentages Mean

A percentage is the chance of hail occurring within five miles during the specified timeframe. Low is not "will not occur." High is not "guaranteed."

Dashboard

• At a Glance shows the current weather and short-term forecast for your primary location.
• Location cards show the thunderstorm risk and severe hail risk for the specified timeframe. Tap any location card to open its forecast. Sort the list by Alerts, T-Storm, or Severity; your choice is remembered on the device you are using.

Forecast Screen

• The ★ in the header makes this your primary location — the one At a Glance follows. The pencil edits it. A point picked from the map shows a save button instead; use it to keep that spot as a location.
• The whole screen follows one selected time period. Tap an outlook day to jump to it, or step with the timeline arrows under the chart. The map follows the same selection.
• The 1hr / 3hr / 6hr / 12hr buttons set how wide that time period is.
• The chart area has more than hail: on small screens, you can switch between charts for Temperature, Winds, Cloud Cover, and more. When viewing the Hail Risk chart, you can switch between a line chart and a bar chart.
• Outlook cards show the longer term forecast and can be pressed to select their respective timespan. Some cards will show an icon or two beneath the temperature, which indicate significant precipitation chances or strong winds. Outlook cards for overnight periods show the low temperature on the right side of the card, whereas other cards show the high temperature.

Map

• If you have access to the interactive map feature, you can tap anywhere on the map to create a new map point. This location is also added to the sorted location list. You can view the forecast for the point like any other location.
• Selecting different layers may change what timeframes are able to be displayed on the map. Your layer choice is persisted between sessions on your device, including the time window.
• Some layers, like the hail and thunderstorm risk layers, have a "Time Window" option displayed above the time selector at the bottom of the map. This changes the timespan that is displayed: a time window of 6hr might display the risk between 1pm and 7pm, whereas a time window of 1hr might display the risk between 6pm and 7pm.
• The time window and currently displayed timespan are shared with the forecast screen and location list: you are always viewing the same risk data whether you change the timespan on the map or on the forecast screen. The timespan is also consistent as you navigate between screens.
• You can "pin" the current layer () which prevents it from changing as you navigate through various screens of the app.

Alerts

• Watch — elevated risk of hail in the area.
• Warning — hail is imminent or occurring.

Alerts come in two categories: severe hail (0.75″+) and all hail (0.25″+). Notifications are sent when an alert is issued, upgraded, downgraded, cancelled, or expired.

Account Settings

Everything below lives under Your Account.

Weather alerts

• Pick alert types: Watches, Warnings, or both.
• Pick hail sizes: severe hail (0.75″+) and/or all hail (0.25″+).
• Pick channels per alert: push notification (mobile device) and/or email (your account address).
• Disable individual locations to silence them without deleting.

Outlook digests

• An outlook summarizes risk potential over the longer forecast period — a digest emails you that summary on a schedule.
• Set the schedule under Digest Schedule (add one or more rules).
• Pick outlook types the same way as alert hail sizes.

Push notifications

On the web, alerts arrive by email. Push notifications require the mobile app.

Email settings

Manage which emails you receive under Email Settings.

Plan & billing

View, change, or cancel your plan under Plan and Billing.

Troubleshooting & FAQ