User Guide

Icons

• Thunderstorm

  Risk of cloud-to-ground lightning and/or hail.

• Any hail

  0.25″ (pea-size) in diameter (⌀) or larger.

• Severe hail

  0.75″ ⌀ or larger. Can cause property damage.

• Destructive / significantly (sig.) severe hail

  2″ ⌀ or larger.

What the Percentages Mean

• The risk percentage for a given hazard (severe hail, thunderstorms) show the chance of occurrence within five miles during the specified timeframe.
• A 5% severe hail risk does not mean that severe hail won't occur. An 80% chance of thunderstorms does not mean that a thunderstorm is guaranteed.

Dashboard

• At-A-Glance shows the current weather and short-term forecast for your primary location, if you've set one.
• The location cards list shows the thunderstorm and severe hail risks for the selected timeframe. Tap any location card to open its forecast.
• The location cards list is sortable. The icon buttons above the list can be used to change how they are sorted.
  • Sorts by alert severity (at the top), then alphabetically.
  • Sorts by thunderstorm risk.
  • Sorts by severe hail risk.
• The sort option you select is remembered on the device you are using.
• The cards will automatically re-sort when the forecast is updated or you change the selected timeframe.
• Location cards may have multiple icons next to their name.
  • Your primary location.
  • Locked due to a plan downgrade or expiration.
  • You have been assigned to this location by your enterprise.

Location Forecast Screen

• The location name header can have up to two buttons to the right of the location name, depending on what type of location you're viewing.
  • Set or unset this location as your primary location.
  • Edit the location.
  • Save this location to your personal locations list.
• You'll automatically have a selected timespan. If you arrived at this screen from the dashboard or map, that time period will be the same as the one you were viewing on the previous screen.
• The selected timespan is highlighted on the hourly weather charts, and is the timespan used for the risk summary that is displayed above them.
• You can change the selected timespan by:
  • - Using the navigation buttons above the charts.
  • - Clicking or tapping on the outline cards to the right of the charts.
  • - Scrolling the risk summary card horizontally.
  • - Clicking or tapping on any of the charts.
• You can adjust the size of the time window (1hr/3hr/6hr/etc.) using the buttons above the chart.
• The selected timespan will also determine what is displayed on the small map, if you're not viewing the radar or hail swath layers.
• Outlook cards show the longer term forecast. Some cards will show an icon or two beneath the temperature to indicate significant precipitation chances or strong winds. The temperature displayed is either the low temperature (for overnight time periods) or the high temperature (for daytime periods).

Map

• If you have access to the interactive map feature, you can tap anywhere on the map to create a new map point. This location is also added to the sorted location list. You can view the forecast for the point like any other location.
• Selecting different layers may change what timeframes are able to be displayed on the map. Your layer choice is persisted between sessions on your device, including the time window.
• Some layers, like the hail and thunderstorm risk layers, have a "Time Window" option displayed above the time selector at the bottom of the map. This changes the timespan that is displayed: a time window of 6hr might display the risk between 1pm and 7pm, whereas a time window of 1hr might display the risk between 6pm and 7pm.
• The time window and currently displayed timespan are shared with the forecast screen and location list: you are always viewing the same risk data whether you change the timespan on the map or on the forecast screen. The timespan is also consistent as you navigate between screens.
• You can "pin" the current layer () which prevents it from changing as you navigate through various screens of the app.

Weather Alerts & Outlooks

• We issue two types of weather alerts.
  • WatchElevated risk.
  • WarningImminent or occurring.
• We issue alerts for small hail and severe hail separately. Both hail categories can have both types of alerts issued. Weather alerts apply to a single location, so you may receive multiple weather alerts for multiple locations.
• Watches can have three different colors indicating the level of risk: yellow, orange, and red.
• Depending on your notification settings, you will receive a notification when an alert is
  • IssuedAlert created or sent out.
  • UpgradedA Watch has been increased to a higher risk level.
  • DowngradedA Watch has been decreased to a lower risk level.
  • CanceledThe risk has decreased enough where the alert is no longer applicable.
  • ExpiredThe timeframe for the alert has passed.
• IMPORTANT: HailDash's watches and warnings are separate from and are not a substitute for the severe weather watches and warnings that are issued by the National Weather Service. Always heed the alerts and instructions that are sent by your local weather office.
• Outlooks are longer term insights into time periods where it seems likely we may issue an alert. You can view outlooks for all your locations by setting up an email digest.

Troubleshooting & FAQ